Melbourne Electricians
Registered Electrical Contractors
Registered with Energy Safe Victoria , Electrical Contractors Number 13464. Australian Business Number 40 082 220 540.
Melbourne Based Electrical Services
Domestic, Commercial, Industrial electricians servicing Melbourne metro and surrounding suburbs, 24 hours 7 days a week.

Terms Of Use

 
 

United Electrical Services - Terms Of Use

Your use of this website is subject to these terms of use. These terms of use contain important information, including warranty disclaimers and limitations of liability.

By using this website, you agree to be bound by these terms of use. Disclaimer United Electrical Services P/L (UES) has prepared this website to provide information about the company for its customers. The information presented here is of a general nature and there is a possibility that changes in circumstances after the date of publication may impact on the accuracy of the information.

United Electrical Services does not warrant that the information is correct, complete or adequate and does not warrant that the information will be useful for any particular purpose. UES strongly advises you to seek independent professional advice before making any investment decisions.

Quotes And Correspondences

All quotes and correspondences are valid for 7 days only.

United Electrical Services reserve the right to evaluate all work before the commencement of works and before providing a fixed price agreement of service, All verbal/email/texting correspondence / agreement are not final until a United Electrical Services representative enters a legal agreement with the consumer / home owner/ business owner or representative for the services to be undertaken, All correspondence is final when the signing of our work order agreement to commence the services is signed by you and a copy provided when completed.                    

Liability

To the maximum extent permitted by law, UES accepts no responsibility or liability for any loss or damage (including for any indirect or consequential loss) relating to access or use of this website including the use or misuse of the information provided on this website.

United Electrical Services intellectual property

Unless otherwise indicated, UES either owns the copyright in the content of this website or is licensed to use it. You are welcome to download this information for your own personal use or to inform others (for their personal use) about United Electrical Services businesses or products.

You must otherwise obtain United Electrical Services prior consent before reproducing, altering, modifying or disseminating the information in this website. You may not use any of the trade marks or logos from this website without the prior written permission of UES.

All intellectual property rights are reserved although UES does not warrant that the content of the website will not infringe any third party's intellectual property rights. Links from this website Links to other websites are provided for your convenience. UES does not control these other websites and cannot be responsible for the content or accuracy of the information or other material on these websites.

Including a link to other websites on this website does not mean that UES endorses or approves the content of the linked website. General UES may at any time vary these terms of use by publishing a revised version of the terms of use on this website.

The information on this website concerning the qualities, standards and availability of products and services together with the regulatory or legislative regimes that apply will, unless stated otherwise, have been prepared for Australian customers and customers outside of Australia should consider whether that information is still applicable. The law applicable to this website is the law of the Victoria Australia.

Do We issue A Certificate Of Electrical Safety ?

Yes, United Electrical Services supply and submit a Certificate Of  Electrical Safety.
For More Information Please visit our Certificate Of Electrical Safety
page.

Do We offer special rates for Schools/Non Profit & Community Organisations?

Yes, we do offer discounted rates to both schools and non profit community organisations. We see the value and understand the contribution offered by such organisations and community groups.


Commitment To Service

At United Electrical Services we are committed to providing you with superior service. To this end we have the right people and resources to ensure we meet your needs with the right services and advice, first time. United Electrical Services aims to action your enquiry within 2 business days although enquiries that are specialised or require input from third parties may take longer.

Service Guarantee

A 12 month service guarantee required buy law should be honored by most service providers, United Electrical Services P/L also offer an extended 25 year guarantee from date of services completed. As a responsible Electrical Contracting Company  we feel our valued customers should experience the highest service possible. United Electrical Services agrees that after sales service is just as important as arriving on time and cleaning up after our selves on completing your project. As a customer you will recognize a United Electrical Services agent, wearing a uniform with our logo and security contractor ID pass and before work will commence a unique electrical work request form with our logo to be signed buy you (customer) to protect yourself from impersonators. This will protect our customers from sub standard work and honor our 25 year guarantee.

Material Warranties

United Electrical Services material warranty are governed buy manufacturer guidelines as it is not in our control, to control the quality of products purchased. UES chooses Australian made products first or of the highest standards or to customer requests.

Our company policy is to handle all Warranty issues via email, to eliminate any misunderstandings and to documented the Warranty progress we believe this provides a quicker outcome for both consumer and service provider. Unfortunately there is a process with Warranty claims as we and the manufacturer need to determine all possibilities as to why issues are arising with electrical components or repair technique. We cannot just assume what the problem may be and replacing parts without understanding the underlying issues, and as inconvenient that may be at times, we would appreciate your patience and allow the warranty to take its course.

Charges - Wasted Appointments

It is our highest priority to provide you with an on time service between the time bracket you have been given. If in the Event that we are not running on time you will be given a courtesy call to either reschedule for another time slot or day. We will always call or text you half hour before arriving to establish property entry and that a responsible adult is available for the appointment. If your not available and have not informed our office on the opening bushiness day of the appointment we have the right to charge/invoice you for a wasted appointment fee of $80.00non refundable.

United Electrical Services privacy policy

We understand the importance you place on Privacy. United Electrical Services is committed to compliance with the laws that protect your personal information. All or any personal information collected is strictly kept confidential and never forwarded to any third parties for profit or promotion use.

At United Electrical Services we collect your personal information (including your name, address, other relevant identification information) because without it we cannot provide you with a reliable electrical service.

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